Recurring slow ADSL problem - it's a *******!

<p>We have complained to Mweb on a number of occassions about slow ADSL speed. We pay for a 4Mb line and have been told that we should expect 3.7Mb download speed. On the times we have complained the technicians have been very helpful in trying ot resolve and usually by resetting the line it gets close to 3.5Mb but then in the next couple of days it just reverts to a slower speed - normally around 1.4Mb. It takes time to phone and wait and go through the process of the router tests etc each time. In the meantime we just get frustrated with the problem never being solved permanently. Basically we are paying for a product/service which we do not get. It would be great to be able to automatically monitor and record the up and download speed on a daily basis. Mweb - please resolve permanently or refund our money for last 24 months.</p>