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Chenè tcclarke

1 reviews | Active since Mar 2026

24 Mar 2026, 10:26

Really good ISP fast to respond to faults and to help , patience is also a great word as they do understand when you can't get to them immediately and they do stay on the line

Really good ISP fast to respond to faults and to help , patience is also a great word as they do understand when you can't get to them immediately and they do stay on the line . And the technical agent that helped me over WhatsApp had my issue resolved in a few minutes

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Replies (1)
Mweb
Mweb's reply24 Mar 2026, 10:39
Official
Hi Chenè,

Thank you for sharing your experience! It’s wonderful to hear that our team has been patient, understanding, and quick to assist, and that your issue was resolved so efficiently over WhatsApp. Positive feedback like yours reflects the dedication our technical team puts into providing reliable and supportive service.

Your comments have been shared with the Service Quality Team to recognise the efforts of the agents who assisted you and to encourage continued excellence in customer support. If you ever need assistance, you can send a direct message on Hello Peter, and the team will be happy to help.

Kind regards,
Mweb Team