EJ
Ettiene J

1 reviews | Active since Oct 2020

11 Feb 2026, 08:55

REALLY BAD / TERRIBLE / LOW QUALITY SERVICE FROM MWEB AND OPENSERVE

Mweb has been useless to assist with issues regarding router replacement and assistance. I have tried numerous times to phone. 3 times I ran out of airtime and they didn't even phone back. I even had an argument with a women about password and username. We decided to cancel the Mweb subscription and sent a 30 day notification email on the 2nd of Feb 2026, now (11 Feb 2026) we have a problem with Openserve that says they will only stop the service on the 1st of April 2026. THAT'S NOT ON. I WANT IMMEDIATE CANCELATION NOWWWWWWWWWWWWWWWWWWWWWW!!!!!!!!!!!!!!!!!!!!!!!!!!!! My partners (Pamela) DAD IS 86 YEARS OLD!!!!!!!!!!!!!!!! NO WIFI AND WE MUST BUY DATA EVRY SECOND DAY!!!!!!!!!!!!!!!!!!!!!!!! We contacted VOX and they have personaly been involved from the begining!!!!!!!! They are awesome!!!!!!!

THE 1 STAR I GAVE YOU IS TO HIGH I SHOULD BE ........... MINUS - ***

THERE ISN'T ENOUGH ZEROS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

MWEB AND OPENSERVE GET YOUR ACT TOGETHER AND CONTACT ME NOW!!!!!!!!!

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