1 reviews | Active since Mar 2009
Rather get fibre from Axxess than MWEB
Fibre installed on the 14th. Internet stopped working on the 21st.
Phoned MWEB. took me better of 30 minutes and 4 calls and still not resolved.
Agent advised that he refer it to Telkom. Telkom phoned me and advised me that Mweb did not close the installation with Openserve. Phone back to Mweb. Held on for 20 minutes and transferred 3 times with no resolve.
No Fibre internet still and no one at mweb knows how to resolve this
Good day
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Good day
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services