1 reviews | Active since Mar 2009
Rather get Fibre from Axxess or any other place
New Problem this week. Fibre is constantly running at 1mb. Paying for 10mb.
Mweb is probably the worst internet company to have any internet with.
Every week you need to complain on hellopeter to get a response
Be warned that this company has terrible service and even worse internet.
My previous complaint on hellopeter.com was because they didnt bother to CLOSE my fibre order and Telkom blocked my internet. They just blamed Telkom. Wonder what they will think of this time
Good day gjg100
Thank you for taking the time to raise this matter with us.
As discussed with our client service representative, this matter has now been addressed.
We're really sorry to read of your experience regarding the speeds on the account.
We will escalate it to the relevant persons to call you and do some troubleshooting on the connection.
They will then be able to advise you on the way forward.
Kind regards
MWEB Client Services
Good day gjg100
Thank you for taking the time to raise this matter with us.
As discussed with our client service representative, this matter has now been addressed.
We're really sorry to read of your experience regarding the speeds on the account.
We will escalate it to the relevant persons to call you and do some troubleshooting on the connection.
They will then be able to advise you on the way forward.
Kind regards
MWEB Client Services