R400 Fibre 30 Day voucher is a joke

So I have been complaining to Mweb and logged multiple emails. It states that someone will get back to you within 24 to 48 hours. That is a joke. It took a week to get a reply from Mweb. When I rep****. It said no reply and you can't reply to the same person. I don't know if they set that system up on purpose and this is supposed to be the complaints department. I bought a 30-day fibre connection voucher for R400. It's been 3 weeks now and nobody has come to install the line, I bet that I will not be re-reimbursed for all the days lost on this voucher. So I spent R400 on jack and poor service. I find this service for such a known company utterly disgusting and poor service does not even cut it.

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