****py service MWEB

Leonardo U | 19 Nov 2019, 15:51 Good Day, I have been extremely happy with Mweb but recently they have been disappointing and appalling I got a new Sim card recently I had a CellC LTE sim card which I was advised that by the end of December it will be discontinued and I have requested for an upgrade to a new Telkom LTE to my surprise they told me it takes for 48 hours for the Sim to be activated we I got an SMS on Friday which was suppose to be within the 48 hours grace period and till today not even MWEB can give me a correct answer nor can they advise me on the next step I am here stranded as I use my LTE sim for work purposes and currently I do not have connectivity all MWEB has said to me I should try the Sim card in a different devices of which till now after numerous attempts it still does not work. I am currently so ****ed of and if I had my way I would have cancelled this contract without hesitation my debit order is due to go off next week but what am I going to pay for a **** service that I am rendering but I am stuck here with no network. if this does not get resolved ASAP I am not going to use MWEB and Telkom ever again I got the Sim towards end of last month and till today no activation and nothing. Regards an angry customer *** my ID number ***