****py Cancelation Policy

I app**** for adsl last year August and canceled the contract the very same day as my husband told me it's not unlimited. I didn't even contact their IT department to activate the service meaning I didn't receive login details. I was told that I will receive an email confirming the cancelation. I followed up and was told it's canceled but to my surprise month end I received an invoice and they tried to debit my account.

I contacted the accounts department and and was told BS about its policy, how the hell is it policy when I canceled the same day I app****???? Ever since then they try to debit my account and they even handed me over, for what??? You want money from me for a service I never made use of.

I complained months ago on Hello Peter but Mweb didn't do Jack about it. Please stop trying to debit my account because I don't owe you anything!!!!!!!!