EL
Evette L
1 reviews | Active since Nov 2020
27 Mar 2026, 09:37
Putrid service
If I could give them a 000 star I would. Their service is putrid. I've been trying to get help for my business email for weeks and no one can assist. The agents even leave the chat without saying a thing. This is the treatment they give a loyal client who has been with them for 10 solid years
Helpful (0)
Replies (3)0
Replies (3)
Mweb's replyOfficial
27 Mar 2026, 09:48Hi Evette, we completely understand how frustrating this has been, especially after trying to get help for your business email. We’ve located your account and can confirm that you have already been assisted by one of our representatives. The matter has now been escalated to our Sales team to provide further support.
If there’s anything still outstanding or any additional help you need, please let us know. We’ll guide you on the next steps and ensure you have the clarity and support you need moving forward.
Kind Regards
The Mweb Team
If there’s anything still outstanding or any additional help you need, please let us know. We’ll guide you on the next steps and ensure you have the clarity and support you need moving forward.
Kind Regards
The Mweb Team
Mweb's reply27 Mar 2026, 09:48
Official
Hi Evette, we completely understand how frustrating this has been, especially after trying to get help for your business email. We’ve located your account and can confirm that you have already been assisted by one of our representatives. The matter has now been escalated to our Sales team to provide further support.
If there’s anything still outstanding or any additional help you need, please let us know. We’ll guide you on the next steps and ensure you have the clarity and support you need moving forward.
Kind Regards
The Mweb Team
If there’s anything still outstanding or any additional help you need, please let us know. We’ll guide you on the next steps and ensure you have the clarity and support you need moving forward.
Kind Regards
The Mweb Team
EL
Evette L's updateReviewer Update
27 Mar 2026, 10:19Amazing how quick the response is on this platform, but on other platforms we have to wait for days. I wonder why this is?
EL
Evette L's update27 Mar 2026, 10:19
Reviewer Update
Amazing how quick the response is on this platform, but on other platforms we have to wait for days. I wonder why this is?
Mweb's replyOfficial
27 Mar 2026, 10:34Hi Evette, we understand how frustrating it must be to wait for support on other platforms and feel like your concerns aren’t being addressed. It makes sense that you turned to this platform to get help more quickly. Thank you for sharing your experience , your feedback is important and helps us understand where improvements are needed. Kind Regards
The Mweb Team
The Mweb Team
Mweb's reply27 Mar 2026, 10:34
Official
Hi Evette, we understand how frustrating it must be to wait for support on other platforms and feel like your concerns aren’t being addressed. It makes sense that you turned to this platform to get help more quickly. Thank you for sharing your experience , your feedback is important and helps us understand where improvements are needed. Kind Regards
The Mweb Team
The Mweb Team