Putrate services

I've been with MWEB less than a week worst worst worst service ever

First I had issues with getting the Sim delivered the courier didn't schedule the delivery and only delivered it 5 days later than scheduled.

Then it I had to call. Multiple times speaking to multiple different people all of them couldn't help me not even there tech support team they gave mee all kinds of stories why the internet wasn't connected. I spend just under R150 on airtime trying to call them I asked to speak to a manager in the tech support team was told my one of the agents there is no managers in that department I would need to speak to another department (resellers) at this point I'm fed back as I was working from home and need the internet urgently. I staeted getting frustrated and started crying as I was lost and no one could help me I then called back to this resellers number and spoke to Ceasar who also gave me such stupid information and told me tot estart the router clearly that didn't work as I've been doing it. He said he will call me in 10 mins back and it should work and yes he didn't call me I called back again got through to David one thing I must say is David ws extremely empathic he listen and then fixed it in less than 5.mins as the APN wasn't correct. Then once he fixed it he told me that this was actually the incorrect department but he was willing to give it a try. Today I tried to call them on 4 occasion spending another R80 on airtime only to be on hold the whole time. To billing as I made the account and they had debited the account again didn't get through I reverse the payment and tried again to find out if this was correct and if not could I make Payment 2hrs later they suspend my line. First and last month I'd rather pay the R900 I spend with Telkom I never had issues with it Tha deal with such bad service so now I have no internet and no pay to make payments either online nice one mweb no wonder you have so many bad reviews worst experience ever I literally put my job on the line as I wasn't able to work the time. I had internet impacting me more financially I spend more money calling you guys and getting a Sim delivered than my normal R900 monthly premium with my old provider and I will certainly be returning to them. Big up to David in resellers team you don't deserve such a brilliant employee.