Purchased a account, the account is not working

I purchased a uncapped account. The account is not working, the account has been suspended since the day I purchased it. <br> <br> I called in to the call center, they told me its my line that is giving the problem. There is nothing wrong on my line. I am connected on my Telkom account at the moment writing this COMPLAINT!!!!!!<br> <br> Rectify the problem and I want a refund!!! You can't account that is suspended. I can't connect to the account and my Telkom line is working.<br> <br> The accounts department put me through the technical support and told me my account was paid in full ( I JUST PURCHASED THE ****** THING!!!!!). Then technical support put me back through to accounts. No one knows whats wrong, a lack of competence. <br> <br> Pathetic!<br> <br>