AH
Andre H
1 reviews | Active since Feb 2015
19 Feb 2015, 17:51
Promises made, never resolved
The lightning struck our area and I called Mweb regarding this issue. They then told me that they wil report it to telkom and that takes 7 days. 10 days later, still nothing. I also asked them clearly \PLEASE COME ON A SATERDAY BECAUSE I AM NOT HOME DURING THE WEEK'... They Telkom guy called me on Wednesday telling me that he is infront of the gate..... So nevertheless
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Mweb's replyOfficial
20 Feb 2015, 09:49Hello IPodeus,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply20 Feb 2015, 09:49
Official
Hello IPodeus,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,