GV
Gardiol V
1 reviews | Active since Mar 2009
17 Feb 2015, 23:47
Promised router replacement
My new mweb router packed u over a month ago. Was phoned with list of questions and informed that item will be replaced. Weeks later and still no replacement, lame excuse then that no stock. However, mweb is marketing this to new customers, but no stock for current customers.
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Mweb's replyOfficial
18 Feb 2015, 10:46Hello garlor,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply18 Feb 2015, 10:46
Official
Hello garlor,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,