Problems with MWEB
I am having a lot of problems lately with MWEB. Such as my emails which are not delivered to my MWEB address. Further I have to call nearly every second day or couple of days to have a Port Reset due to no Internet Available. I never had these problems in the past. Thus, what is wrong?
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Mweb's replyOfficial
05 Apr 2018, 15:35Good day Lourens
Thank you for taking the time to bring this matter to our attention.
We have tried to call you to address this matter but we were not able to reach you.
We have already escalated your query to the relevant persons to have them address it with you.
Once they have concluded their investigation, they will contact you to advise on the way forward and assist with your options.
Should you have any queries, please feel free to call our contact center.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply05 Apr 2018, 15:35
Official
Good day Lourens
Thank you for taking the time to bring this matter to our attention.
We have tried to call you to address this matter but we were not able to reach you.
We have already escalated your query to the relevant persons to have them address it with you.
Once they have concluded their investigation, they will contact you to advise on the way forward and assist with your options.
Should you have any queries, please feel free to call our contact center.
Kind regards
MWEB Client Services
Best regards,