PREDATORY PROVIDER: Avoid Unless You Enjoy 3-HOUR HOLDS

Avoid this internet provider at all costs. I've spent the last three days trying to cancel my service, only to be met with deliberate incompetence. Every time I’m transferred to the cancellations department—which rarely answers—they intentionally disconnect the call. Today, I was left on hold for THREE HOURS without resolution. This isn’t poor service; it’s predatory behavior designed to trap customers. Save your sanity: STEER CLEAR.