1 reviews | Active since May 2016

13 Jun 2018, 13:49

Possibly the Worst Hosting Service

Have been with MWEB for more than a year hosting my business website. Registered two new domains for another business, which was opened under a new account. Was informed that I had to log a query to move the new domains under my main profile, which I did.

After a few days, checked if the transfer was done and discovered that the messed up 50% of the work requested to carry out.

After tons of frustration trying to call the support desk (still unresolved)

Customer service non existent and technical support can only be compared to one looking to mine for diamonds.

Really amazed at the level of competency that exists in a corporate of this size who is enlisted and appointed to look after my hosting requirements for my business. Completely blown away by the lack of support and assistance.

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Replies (1)
Mweb
Mweb's reply29 Jun 2018, 15:08
Official

Good afternoon Anthony

Thank you for bringing this to our attention.
We would like to apologise sincerely for your frustration.

Looking into your account account I see that you have since been in contact with us and you have requested for your account to be cancelled.

If you require any assistance feel free to contact us.

Kind regards

MWEB Client Services