Poorest Company

<p>Most unprofessional staff I ever came across.</p> <p> </p> <p>I ordered a 4mbps with adsl line rental included through MWEB.</p> <p>Week later I called to hear what is going on as I havent heard anything.</p> <p> </p> <p>Ayesha Told me that there is Fibre restrictions on my line....I need to sort this out with Telkom.</p> <p>Went to Telkom, They say there are no restrictions, and showed me.</p> <p> </p> <p>So back to Mweb, where Ayesha told me again I need to go to Telkom.</p> <p>I informed her that the fault cant be on Telkom side, and to let a manager contact me asap, fo this has been 2 weeks already and nothing done!!! She promised that her superior will contact me within an Hour, 3 Weeks Later still no call....I called again, spoke to Marlin, I told him to contact Telkom where I was with the Telkom Person, Telkom took Marlin, through a guided instructed step, Where Marlin figured out that the problem is on Mweb side, on the platform Mweb use to login to Telkom.</p> <p>Marlin said he will Escalate this with his Manager...1 week later I called left a message so Marlin can inform me what the status is as the other person cant do anything because Marlin dealt with it?</p> <p>1 Week after that,....stiill no call.....Spoke to Ayesha again, she promised to get a manager to contact me again.</p> <p> </p> <p>(Do have all the chat history)</p> <p> </p> <p>This is really the worst set of people I ever dealt with! I wonder if Mweb even train these people?</p> <p>Well I am leaving this here to get resolved, if not, escalated it will.</p>