POOR UNACCEPTABLE NONEXISTENT SERVICE

It takes Mweb 6 working days to reconnect and allocate payments. My fault was paying using an incorrect Ref number and that was the beginning of my nightmare. From the 4th until today no internet. I find this totally unacceptable, poor service and really bad for business. At Mweb they don't know what is customer service. This is a sad story for a BIG COMPANY like this to treat it's customers badly without UBUNTU.