Poor technical support

Two weeks ago MS Outlook stopped receiving Emails from my Mweb Email address. I was told there was an "outage". More than a week later I was informed that the "outage" had been resolved. I still did not receive the Emails that kept piling up on the Mweb mail server. None of the *********** people at Mweb technical support that I spoke to could fix the problem to date. The people working on the night shift could not even comprehend the problem let alone solve it.