Poor services from sales team

Poor service from their sales team.

I made a deposit for installation all the way back in October 2025 and still have no Fibre.

I understand that due to the complex I live in we need to get Fibre installed and approval from the board.

This approval was sent on the 8 of October 2025.

I am the who has to keep phoning metro Fibre to find out when the infrastructure will be installed.

When I requested a refund I was told to wait 72 hours in December 2025 it no 2 January 2026 and still no refund.

The service is truly horrible