1 reviews | Active since Jul 2017
Poor Service with no help/assistance
<p>Ever since IS took over Mweb, quality of service had decreased considerably, even after writting to Mweb, they dont care as they dont mind loosing clients due to bad service. I am getting less than a meg/sec for my 4mb/sec premium service! What a service!!!!</p> <p> </p> <p>http://www.speedtest.net/my-result/ ********** 837</p> <p> </p>
Good Day joejacob,
Thanks for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
We are arranging a Technical Call back, in order for us to troubleshoot the issues when it occurs.
Further feedback will be provided to you, regarding the call back time.
Kind regards
MWEB Client services
Good Day joejacob,
Thanks for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
We are arranging a Technical Call back, in order for us to troubleshoot the issues when it occurs.
Further feedback will be provided to you, regarding the call back time.
Kind regards
MWEB Client services