POOR SERVICE TO NEW CUSTOMERS

As new customers we are VERY disappointed! From getting the LTE router delivered to getting the SIM card activated, it has been an uphill battle! The call centre does not anwser over weekends AT all - I was nr 1 in the que for over an hour before getting cut of - MORE THAN ONCE.... Thursday, after call (what felt like nr 10000), we where told activation is in process. It is Monday night and the process is still pending, after yet another few call trying to get to speak with someone! Once again ... "In process" Never before had we had this much trouble getting a home wifi activated! Even installing fiber was quicker!!!! Very poor ssrvice from Mweb