Poor service (sales)

Terrible service. Tried to change my one subscription to a different product. I made multiple calls. After all the verifications I was either transferred multiple times and then told someone will call me back (which they did not), cut off (no call back), or they tried to transfer me and then the line just went silent. No matter what you say or who you talk to - no result. Don't even try the online chat thing - wait for hours for a reply and then they close the chat if you miss them finally being online.