1 reviews | Active since Nov 2023
Poor service MWEB
I have been having problems with the incoming email.
This message appears when I had sent out emails. Remote Server returned: '550 5.7.1 [IRR] Our system has detected unusual activity from your account.'
Now MWEB blocks the email to send out emails. This is a business, how can we run a business if we cannot send out emails. When you telephone them you wait for hours. I am currently holding on for a consultant with no joy. We have been using MWEB since inception 20 years ago but now the service is pathetic. How can you have a telephone line when you cannot get to speak to a consultant. It seems like you only have one person answering the telephone calls. I would not advise anyone to get an MWEB account.
We understand how frustrating this situation has been, especially given how important email is for your business. We aim to provide every client with the service and experience they deserve, and we want to help resolve this issue as quickly as possible.
To assist further, please send us a direct message on Hello Peter with the email address you’re querying and full error message you received. This will allow us to analyse the problem in detail and provide the appropriate solution.
Thank you for your patience, and we look forward to helping you get this sorted. T^
We understand how frustrating this situation has been, especially given how important email is for your business. We aim to provide every client with the service and experience they deserve, and we want to help resolve this issue as quickly as possible.
To assist further, please send us a direct message on Hello Peter with the email address you’re querying and full error message you received. This will allow us to analyse the problem in detail and provide the appropriate solution.
Thank you for your patience, and we look forward to helping you get this sorted. T^