Poor service from mweb

i have had a horrific experience with Mweb. i will never never recommend them to any person out there.

i have wasted R500 airtime more than half of my monthly internet premium just trying to get help or get my line active. Every call that was made to a Mweb consultant wasted my time and money as every consultant provided me with different information.

i have got my own line activated via the many calls that i made to Frogfoot. Mweb sent my personal documents 3-4 days after i have emailed it to them and phoned to confirm that emails was received.

i have requested managers to call me, consultants have told me manager will call between 24hrs-48hrs its been 2 weeks and no manager has called me.

currently being paying for a 500mbps line but for a straight week havnt reached speeds over 150mbps most days got below 50mbps.

No help regarding that issue aswell just calling everyday wasting airtime for the same problems.