MR
Martinn R

1 reviews | Active since Jan 2015

10 Jan 2017, 14:00

Poor Service From Call Center

<p>I am trying to upgrade too a faster line speed but there is nobody I have spoken to yet who actually wants to help. I feel like now that I am a customer I no longer matter and I feel this is unacceptable</p>

0
Replies (1)
Mweb
Mweb's reply10 Jan 2017, 16:03
Official

Good day silent001

Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.

As per your discussion with our Customer service consultant this matter has now been addressed, we will remain in contact with the account holder until this has been resolved.

Kind regards
MWEB Client Services