ME
Michael E
1 reviews | Active since Jul 2018
02 Sept 2026, 08:09
Poor service.
We are a school. We have been attempting to contact Mweb for two days now. Our phones and printing services are not working. We are having to wait long hours to speak to a consultant but our problem remains unresolved. Poor service. I would give a zero rating.
Helpful (0)
Replies (3)0
Replies (3)
Mweb's replyOfficial
02 Sept 2026, 08:59Hi Michael,
We understand how disruptive it is for a school to be without working phones and printing services, especially after trying to reach us for two days and spending hours waiting for assistance. We’d like to help get this looked into. Please send us a private message with your Mweb account details so we can investigate further.Kind regards,
The Mweb Team
We understand how disruptive it is for a school to be without working phones and printing services, especially after trying to reach us for two days and spending hours waiting for assistance. We’d like to help get this looked into. Please send us a private message with your Mweb account details so we can investigate further.Kind regards,
The Mweb Team
Mweb's reply02 Sept 2026, 08:59
Official
Hi Michael,
We understand how disruptive it is for a school to be without working phones and printing services, especially after trying to reach us for two days and spending hours waiting for assistance. We’d like to help get this looked into. Please send us a private message with your Mweb account details so we can investigate further.Kind regards,
The Mweb Team
We understand how disruptive it is for a school to be without working phones and printing services, especially after trying to reach us for two days and spending hours waiting for assistance. We’d like to help get this looked into. Please send us a private message with your Mweb account details so we can investigate further.Kind regards,
The Mweb Team
ME
Michael E's updateReviewer Update
03 Sept 2026, 10:40Good day. Where should I send a private message to? Is there an email address. We have been without internet services since Monday 31 August 2026. Our phone lines and printers are not worked as they are all linked to your WiFi serves. When connecting on our laptops it says connected but shows "no internet". Our school cannot function like this. We require someone to come out and resolve our problem urgently.
ME
Michael E's update03 Sept 2026, 10:40
Reviewer Update
Good day. Where should I send a private message to? Is there an email address. We have been without internet services since Monday 31 August 2026. Our phone lines and printers are not worked as they are all linked to your WiFi serves. When connecting on our laptops it says connected but shows "no internet". Our school cannot function like this. We require someone to come out and resolve our problem urgently.
Mweb's replyOfficial
03 Sept 2026, 11:57Hi Michael,
Please send us a direct message here on Hello Peter with your Mweb account details so that we can review the account and investigate the matter further. Once we have the account information, we'll be able to take a closer look at the service and assist accordingly.We're here to help and look forward to receiving the account details so that we can assist further.
Kind regards,
Mweb Team
Please send us a direct message here on Hello Peter with your Mweb account details so that we can review the account and investigate the matter further. Once we have the account information, we'll be able to take a closer look at the service and assist accordingly.We're here to help and look forward to receiving the account details so that we can assist further.
Kind regards,
Mweb Team
Mweb's reply03 Sept 2026, 11:57
Official
Hi Michael,
Please send us a direct message here on Hello Peter with your Mweb account details so that we can review the account and investigate the matter further. Once we have the account information, we'll be able to take a closer look at the service and assist accordingly.We're here to help and look forward to receiving the account details so that we can assist further.
Kind regards,
Mweb Team
Please send us a direct message here on Hello Peter with your Mweb account details so that we can review the account and investigate the matter further. Once we have the account information, we'll be able to take a closer look at the service and assist accordingly.We're here to help and look forward to receiving the account details so that we can assist further.
Kind regards,
Mweb Team