Poor service

I placed an order on Monday for fibre installation for my place. I phoned them yesterday to follow up, only to find that the order was rejected by Vumatel and yet I was not notified.

Every time I call I speak to a different person from their call centre I get a different story or I am supposedly transferred to a department and my call gets cut off.

Somebody please sort this out or at least tell me to go to another service provider if you cannot help me.