Poor service delivery

We had an outage in Kuilsrivier on Sunday, 8 May.

Since then, parts of Highbury does not have Internet.

It has been 4days without Internet. Last night I called up all my airtime waiting to speak to an Mweb consultant after 25minutes of waiting.

Tonight I tried again and I was number 25 in line.

I logged an issue online as well, but I was told the issue was resolved, but I am still without Internet!

This is highly unacceptable!!!