Poor Service Delivery

Very dissapointed with them, i phoned them on friday 02/05/2025, i was kept on hold for more that 5 hours without anybody answering the call, i phoned them again today 07/05/2025, still the same kept me on hold since 8am and its now almost 11am, still no answer, tried the chat on the website also no luck also waiting still for someone. very dissapointed in this company i dont even want to give them a rating that is how bad the services are, i have so far used R250 worth of airtime just to get thru to them they havent even bother to anser the call and the best part is the live chat says that its a very busy day for them and that i must just wait for someone it been an 2hr and 45min, no one is comming ended the chat. i will wait for them to turn my services off then i will take them to all the social medias, and also sue them as my account is paid and i have proof but i still get email saying my account is not paid and they are going to disconnect my account if i dont pay