KL
Keshni L
1 reviews | Active since May 2026
14 May 2026, 06:40
Poor service
Signing up is simple and easy but getting assistance thereafter is a nightmare
Helpful (0)
Replies (1)0
Replies (1)Mweb's replyOfficial
14 May 2026, 09:47Hi Keshni, we understand your frustration, especially when getting assistance after sign-up hasn’t been as smooth as expected. That’s definitely not the experience we want you to have when you need support. So we can look into this properly and assist you further, please share the full details of your query via private message along with your account details. This will allow us to securely verify your profile and ensure the matter is directed to the correct team for assistance. Once received, we’ll take it forward and ensure it is attended to as quickly as possible. Kind regards,
The Mweb Team
The Mweb Team
Mweb's reply14 May 2026, 09:47
Official
Hi Keshni, we understand your frustration, especially when getting assistance after sign-up hasn’t been as smooth as expected. That’s definitely not the experience we want you to have when you need support. So we can look into this properly and assist you further, please share the full details of your query via private message along with your account details. This will allow us to securely verify your profile and ensure the matter is directed to the correct team for assistance. Once received, we’ll take it forward and ensure it is attended to as quickly as possible. Kind regards,
The Mweb Team
The Mweb Team
