Poor service
I have been trying to phone in to upgrade my account. I have wasted almost R40 worth of air time and no answer. If you guys do not work during lock down please say so. Don't make us hang on for ever and loose out on air time.
Helpful (0)
Replies (3)0
Replies (3)'s updateReviewer Update
25 Apr 2020, 13:11Thank you Mweb for getting in touch with me and sorting out my request. Great service.
's update25 Apr 2020, 13:11
Reviewer Update
Thank you Mweb for getting in touch with me and sorting out my request. Great service.
's updateReviewer Update
30 Apr 2020, 13:31Sorry, but Mweb did not sort out my problem. I waited for 72 hours like Sizwe told me and nothing happened. So I am still where I was last Friday. Just a hell of a lot more frustrated.
If someone at Mweb reads this please phone me. I want to upgrade my existing data contract. Please, Please please!!!!!!!!!!!!!!!!!!!
If someone at Mweb reads this please phone me. I want to upgrade my existing data contract. Please, Please please!!!!!!!!!!!!!!!!!!!
's update30 Apr 2020, 13:31
Reviewer Update
Sorry, but Mweb did not sort out my problem. I waited for 72 hours like Sizwe told me and nothing happened. So I am still where I was last Friday. Just a hell of a lot more frustrated.
If someone at Mweb reads this please phone me. I want to upgrade my existing data contract. Please, Please please!!!!!!!!!!!!!!!!!!!
If someone at Mweb reads this please phone me. I want to upgrade my existing data contract. Please, Please please!!!!!!!!!!!!!!!!!!!
's updateReviewer Update
01 May 2020, 03:05Mweb does not respond to reviews on Hello Peter. Can anyone at Hello Peter do anything about this. Make them aware of our comments about the terrible service. I spoke to Sizwe to upgrade from 20Gb to 40Gb data. This happened last week Friday. Still nothing happening. I see on my profile there is an order provisioning - order number X***. Can someone please look at this and complete my update request. It would be nice for this to happen asap.
's update01 May 2020, 03:05
Reviewer Update
Mweb does not respond to reviews on Hello Peter. Can anyone at Hello Peter do anything about this. Make them aware of our comments about the terrible service. I spoke to Sizwe to upgrade from 20Gb to 40Gb data. This happened last week Friday. Still nothing happening. I see on my profile there is an order provisioning - order number X***. Can someone please look at this and complete my update request. It would be nice for this to happen asap.