CT
Chris T
1 reviews | Active since Mar 2009
02 Jun 2015, 16:47
Poor Service
I have been an Mweb customer for over 10 years. I phoned Mweb business today regarding the IP addresses that they are assigning to my business. I have now had several occassions where the IP address assigned are actually listed as spam on [URL Removed] Surely it is incumbent on your ISP to ensure that the IP addresses assigned to customers are legitimate. To make matters worse, my two attempts to engage the business call centre were an absolute disaster. So this is what you get for 10 years years of loyalty! <div><br></div><div><em>(Supplier name changed from Mweb to Mweb Business by Hellopeter.com)</em></div>
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Mweb's replyOfficial
03 Jun 2015, 15:09Hello csturner,
Thank you for taking the time raise your concerns.
As per our public announcement last year, MWEB Business is no longer part of MWEB.
We will be escalating your query to the Business division and someone will be in contact with you.
Kind Regards
MWEB Client Services
Thank you for taking the time raise your concerns.
As per our public announcement last year, MWEB Business is no longer part of MWEB.
We will be escalating your query to the Business division and someone will be in contact with you.
Kind Regards
MWEB Client Services
Best regards,
Mweb's reply03 Jun 2015, 15:09
Official
Hello csturner,
Thank you for taking the time raise your concerns.
As per our public announcement last year, MWEB Business is no longer part of MWEB.
We will be escalating your query to the Business division and someone will be in contact with you.
Kind Regards
MWEB Client Services
Thank you for taking the time raise your concerns.
As per our public announcement last year, MWEB Business is no longer part of MWEB.
We will be escalating your query to the Business division and someone will be in contact with you.
Kind Regards
MWEB Client Services
Best regards,