Poor service.

I have been experiencing a steady decline in my Fibre speed, for the past two weeks my system would steadily deteriorate , On Saturday I phoned to query to be told its 10MBS, and fine. It is not fine, i decide to upgrade! Suddenly my existing service disappeared, so now I will pay for two services and receive nothing, my queries was logged since Sunday, still no reply,

Mr De Jager ******************XX, Monday 11 May 2020, 13:41PM

This is absolutely proof of the **** service provided by MWEB, proof that they dont take their clients serious!!! Mr De Jager ******s, Monday 11 May 2020, 11:07AM

Can someone please contact me, why am i paying for a service that I cannot make use of??????????????????/ Mr De Jager ******X Monday 11 May 2020, 09:03AM

Is this how professional MWEB is, maybe I should rather cancel all, my current and my upgrade, no communication its poor show to say the least. Mr De Jager ******X, Sunday 10 May 2020, 11:01AM

Recently upgraded, now my existing services does not want to work?

I will move my business to VOX rather, and pay the lessor premium.