poor service

[Email Removed] <br> About 2 weeks ago i contacted mweb as i wanted to upgrade to the 2mb line which i noticed is R199 the same as i am paying for a 1mb line.Suddenly i was being throttled every day for about a week after i was informed that i can only download 70gb on my contract.This was not explained to me in the beginning.It was then suggested that i go onto the 4mb contract where i would have a 110gb ceiling which i accepted and my adsl line was transferred to mweb.My line was upgraded to 4 mb but it only showed 2mb and after telkom came out to correct the fault it was still 2mb.i had to phone mweb every day and nothing was done.yesterday a lady from mweb phoned me to tell me that she had contacted telkom and now suddenly beginningannot be upgraded to 4mb as i am to far from the exchange or something.Why did mweb not check on that from the beginning and now i have been throttled again from last night.i am very u happy at the way i have been treated after k have been a loyal custome of mweb for .any years.i am going to hellopeter and other places with regards Tony the bad service that i have received from mweb as i am very unhappy<br> Regards Christo vd Merwe ***<br> Sent from