TS
Tshemollo S
1 reviews | Active since Dec 2022
15 Apr 2026, 12:04
Poor service
To think that today I have 13 days without service surely I’m expecting some compensation, this has negatively impacted my business and stress that your not even close to fixed it… I need my money back (2 months ) pay it back
Helpful (0)
Replies (1)0
Replies (1)
Mweb's replyOfficial
15 Apr 2026, 12:31Hello Tshemollo,
We understand how distressing it must be to be without service for 13 days, especially with the ongoing impact this is having on your business and the stress caused by the lack of resolution. Your frustration is completely understandable given the duration of the disruption.
Your account has been escalated to the Finance Team for urgent review, and they have been requested to contact the account holder directly to assess the account and provide further assistance.
If you need any further assistance or would like us to follow up on your behalf, you are welcome to send a direct message on Hello Peter with your details so we can ensure this remains prioritised.
Kind regards,
Mweb Team
We understand how distressing it must be to be without service for 13 days, especially with the ongoing impact this is having on your business and the stress caused by the lack of resolution. Your frustration is completely understandable given the duration of the disruption.
Your account has been escalated to the Finance Team for urgent review, and they have been requested to contact the account holder directly to assess the account and provide further assistance.
If you need any further assistance or would like us to follow up on your behalf, you are welcome to send a direct message on Hello Peter with your details so we can ensure this remains prioritised.
Kind regards,
Mweb Team
Mweb's reply15 Apr 2026, 12:31
Official
Hello Tshemollo,
We understand how distressing it must be to be without service for 13 days, especially with the ongoing impact this is having on your business and the stress caused by the lack of resolution. Your frustration is completely understandable given the duration of the disruption.
Your account has been escalated to the Finance Team for urgent review, and they have been requested to contact the account holder directly to assess the account and provide further assistance.
If you need any further assistance or would like us to follow up on your behalf, you are welcome to send a direct message on Hello Peter with your details so we can ensure this remains prioritised.
Kind regards,
Mweb Team
We understand how distressing it must be to be without service for 13 days, especially with the ongoing impact this is having on your business and the stress caused by the lack of resolution. Your frustration is completely understandable given the duration of the disruption.
Your account has been escalated to the Finance Team for urgent review, and they have been requested to contact the account holder directly to assess the account and provide further assistance.
If you need any further assistance or would like us to follow up on your behalf, you are welcome to send a direct message on Hello Peter with your details so we can ensure this remains prioritised.
Kind regards,
Mweb Team