TJ
TELRITA J
1 reviews | Active since Mar 2015
08 May 2018, 09:30
POOR SERVICE
I HAVE BEEN SEND FROM PILLAR TO POST TO GET MY INTERNET FIXEED. AT FIRST MWEB ADVISED ME IT IS THE TELKOM LINE. THEN THE TELKOM PEOPLE ADVISED ME IT IS MWEB LINE. NOW MWEB ADVISED ME AFTER 4 WEEKS TO BUY A NEW ROUTER. THIS IS REALY PATHETIC. HOW CAN I PAY FOR A SERVICE I M NOT GETTING? 4 WEEKS WITHOUT WIFI AT HOME, BUT I AM A REGULAR PAYING CUSTOMER
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Mweb's replyOfficial
09 May 2018, 15:33Good day tj180826
Thank you for bringing this to our attention.
As per your discussion with our customer care representative, this matter has now been addressed.
Please do not hesitate to contact us should you require any further assistance.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply09 May 2018, 15:33
Official
Good day tj180826
Thank you for bringing this to our attention.
As per your discussion with our customer care representative, this matter has now been addressed.
Please do not hesitate to contact us should you require any further assistance.
Kind regards
MWEB Client Services
Best regards,