rA
rudi A
1 reviews | Active since Apr 2013
06 Jan 2016, 13:39
Poor Service
I am currently looking to add to my companys MWEB account and use mweb as our website and e-mail host as well. I have been dealing with Scott Ross since beginning. Till today nothing has been done right. I have been promised the change over to MWEB will take place the 21-22 Dec it is now the new year business is starting again and nothing has been changed over. Does this Scott Ross know what he is doing or has he done what he was supposed to. From the beginning its been empty promises and constantly waiting for feedback from him.<br> <br> Please advise as this change over must occur before the 11 Jan.
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Mweb's replyOfficial
06 Jan 2016, 15:54Hello rudiandrews,
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to look into, and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to look into, and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply06 Jan 2016, 15:54
Official
Hello rudiandrews,
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to look into, and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to look into, and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,