Poor service

The service I received is beyond any company standards

I logged a Sales call and order a lte from Mweb last week and Monday today it’s been a week The undereducated asshole who did the sales call with me said I must tell the driver when they call we’re I want it to be delivered

Today marks 1week and I was told over the phone I called holder 1h and 11mins spoke to the lady and explained : they cannot deliver a items at home they are shooting if those drivers have a death wish by all means then i got told it will take another 3 days my work is closing early no one will be here I demand i get my delivery today or y’all can ma keep it no one deserve to be treated like this I need a resolution today