Poor, prutid, disgusting, horrible service, *****s

I got installation since 19th April 2022. Since then I have been disconnected. Devices show connected but when trying to use its says no internet. Please try again or reconnect. I have logged a ticket with MWEB who advised they logged a ticket with vumatel. Mweb deducted my account but I have no service. Called on numerous occasions. Was told that turn around time is 3-6 working days. And now I have to go into office as I no longer have Fibre at home. Costing me so much more