Poor Poor Service / *****

I write this email this evening as a very very disgruntled customer !! My service (500 up 200 down ) has been disconnected prematurely without reason ..account is paid up and up to date .. Debit order went through as normal .. It is day 4 now. Since Monday we have spent countless hours on the phone, spoken too numerous people and have been transferred from department to department with no avail . Your "Connection " department is non existing and calls go unanswered or Dropped consistently ! Mweb blames Vuma .... Vuma blames Mweb! I'm paying!!!. I have had no recourse but to complain directly with ICCSA as Mweb is infringing on my consumer rights and in violation of its License agreement . Los of income is being recorded on an hourly basis and this will be submitted to my legal team for consideration!