POOR NETWORK COVERAGE AND CUSTOMER SERVICE

This is by far the worst client services I have received, I got Fibre on the 22nd November 2024,poor network coverage, I've tried to contact technical support but I've been kept on hold for so long till airtime runs out, even their chat services is poor, till go to date I don't have full internet coverage, it's really upsetting because in the beginning they responded so quickly as I was a first time customer, installation done quickly, even paid invoice but I still don't have network, when you call they refer you to the app for self service, when you get to the app everything seems "OK"