JE
Jaco E
1 reviews | Active since Feb 2011
04 Aug 2015, 09:20
Poor Internet Speed
Speedtest show download speed of 0.34 Mbps and Upload speed of 0.04 Mbps. Need I say anything more. This is contract breach as they are charging for 2 Mbps and delivering less than 25% of that
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Mweb's replyOfficial
04 Aug 2015, 15:02Hello jaco36,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply04 Aug 2015, 15:02
Official
Hello jaco36,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,