POOR CUSTOMER SERVICE OF MWEB

THIS IS THE MOST PATHETIC COMPANY I EVER DELT WITH I WANT TO CANCEL MY SUBSCRIPTION WITH THEM, SINCE THEIR PRICES IS REDICULOUSLY HIGH. THEY STIPULATE YOU MUST CONTACT THEM, BUT FOR 2 WEEKS I STRUGGLE TO GET THROUGH TO THEM. YOU MUST LISTEN TO THAT AUTOMATED MACHINE FOR EVER AND THEN THE LINES CUT OFF AFTER 23 MINUTES OF HOLDING. SERIOUSLY. AND THIS IS GOING ON EVERYTIME I TRIED TO CONTACT THEM.

IF YOU E-MAIL THEM THEY DO NOT EVEN BOTHER TO COME BACK TO YOU. HOW MUST YOU COMMUNICATE WITH A COMPANY THAT DO NOT EVEN HAS THE DECENCY TO CONTACT YOU BACK OR ANSWER THEIR PHONES.

I REALY WILL NOT RECOMMEND MWEB TO ANYONE, CAUSE THE CUSTOMER SERVICE IS THE POOREST I HAVE EVER EXPERIENCED IN MY ENTIRE LIFE