Poor customer service from MWeb

I have had no internet connection since Sunday 3March. I have tried to contact MWeb by using their technical number but apparently the numbers given on their website no longer exist. I have also tried to log in to my mweb account by using all the usernames an passwords I could possibly think of but to no avail. I have also tried to log in to my mobile app but to no avail. I have been unsuccessful in trying to log a query. I have been unsuccessful in trying to contact MWeb after exploiting all possible ways. I am paying for a service which I am currently not able to use. Mweb is useless and their customer service is pathetic. I am going to cancel my contract. If I could only get hold of them. Does it have to be so difficult? I put in my email address and ask for a one time pun only to get the response that the one time pin coyld not be sent and I am left with my finger in my ear. How do you actually lodge a query? Impossible on thei website.