LL
Lee L
1 reviews | Active since Sept 2026
02 Sept 2026, 16:21
Poor customer service.
The customer service is extremely horrible. They take time to give you detailed feedback. I have to beg for assistance as if it’s not my money. I keep asking for assistance on WhatsApp but they don’t even respond. It’s highly unacceptable.
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Mweb's replyOfficial
02 Sept 2026, 16:26Hi Lee,
We understand how frustrating it is to repeatedly ask for assistance and not receive the timely or detailed response you need, especially when you’re trying to get a matter relating to your service resolved. We appreciate why the lack of response on WhatsApp has left you feeling unheard.Please provide us with a few more details about the query you need assistance with, including what you have been trying to resolve, so we can better understand the situation and assist with the appropriate next steps.Kind regards,
The Mweb Team
We understand how frustrating it is to repeatedly ask for assistance and not receive the timely or detailed response you need, especially when you’re trying to get a matter relating to your service resolved. We appreciate why the lack of response on WhatsApp has left you feeling unheard.Please provide us with a few more details about the query you need assistance with, including what you have been trying to resolve, so we can better understand the situation and assist with the appropriate next steps.Kind regards,
The Mweb Team
Mweb's reply02 Sept 2026, 16:26
Official
Hi Lee,
We understand how frustrating it is to repeatedly ask for assistance and not receive the timely or detailed response you need, especially when you’re trying to get a matter relating to your service resolved. We appreciate why the lack of response on WhatsApp has left you feeling unheard.Please provide us with a few more details about the query you need assistance with, including what you have been trying to resolve, so we can better understand the situation and assist with the appropriate next steps.Kind regards,
The Mweb Team
We understand how frustrating it is to repeatedly ask for assistance and not receive the timely or detailed response you need, especially when you’re trying to get a matter relating to your service resolved. We appreciate why the lack of response on WhatsApp has left you feeling unheard.Please provide us with a few more details about the query you need assistance with, including what you have been trying to resolve, so we can better understand the situation and assist with the appropriate next steps.Kind regards,
The Mweb Team