Poor customer service

Pathetic customer care

My account was suspended on the 8th of August 2024

I made payment on 9th of August 2024 via direct deposit at Nedbank and used the correct reference but still my account is suspended

I sent sent through my proof of payments to *** and still my account is suspended

I tried up get ahold of the accounts department the whole day on the 9th of August and kept being told by an automated system that unfortunately they can’t take my call

Today is the 10th of August and my account is still suspended, this is the worst customer care I’ve ever experienced with an ISP