lR
lerato R
1 reviews | Active since Feb 2011
10 Feb 2015, 10:12
poor customer service
I am very disappointed with the service that i received from mweb . Since i have had the router on my business .IT has been down from days but towards the end of the month Mweb debts my account . I have logged the call with telkom and mweb .Telkom blames mweb .When logging the call with mweb was advised by the consulted that should it dont work i must call them . the phone number always engaged . ref number 166694 EF#: ***
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Mweb's replyOfficial
10 Feb 2015, 15:47Hello maneo,
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply10 Feb 2015, 15:47
Official
Hello maneo,
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,