Poor Customer Service

Hi Charlton, we understand your frustration,  especially after being without internet for over a week and having to call multiple times without receiving clear progress updates. That’s not the level of service you should be experiencing, and we can appreciate how disruptive this has been. Our Technical Team is currently working on your fault and investigating the underlying cause of the ongoing connectivity issue. The focus is on restoring your service as quickly as possible and ensuring the problem does not keep recurring. We’re actively tracking this and will ensure you receive clear feedback on progress and resolution as soon as it’s available. Kind regards,
The Mweb Team