Poor customer care

I have been trying to get my line up and running for the last month, spending hours on the phone. Every time with a new person not resolving the problem or closing out the matter. The calls keep dropping when they transfer between technical personnel and i have to keep phoning in, waiting in line to talk to another person explaining my frustration from the start. Its impossible to escalate an issue and MWEB is simply not able to resolve. I hope to get a call from a senior technician who can close the matter out before the weekend. Phone me on ***